Attention Visa Credit Cardholders
Since our credit card conversion on 1/23/17, we have been made aware of errors with the statement balances and interest calculations. All Visa cardholders should have received a final statement from the old processor showing activity through 1/22/17. This statement indicates your payment is due on 2/19/17. There are no reported errors with this statement.
You also should have received a statement dated 1/31/17 showing the activity from 1/23/17-1/31/17. This statement indicates your payment is due on 2/25/17. The second statement period did not correctly calculate the grace days from your purchases and added interest to the amount due. Our processor is working to correct the problem as quickly as possible. As soon as it is fixed we will provide you with an update.
Should you have any questions please call 706-434-1600.
We sincerely apologize for any inconvenience or confusion this may cause and thank you for your continued patience and understanding.